About the Role

Do you maintain operational standards and excellence higher than a plane at cruising altitude? Do you tend to ensure safety isn't just a buzzword, but a way of life? This role will be of interest you.

In this role, you will be tasked with developing, implementing, and overseeing comprehensive training programs and standards for airport operations and third-party ground handling personnel, driving continuous improvement and performance enhancement.

Central to this role is ensuring Ground Operations staff are well-trained, adhere to industry standards, and contribute to the overall safety, efficiency, and effectiveness of activities.

As a subject matter expert, you will ensure that all training, processes, and performance initiatives align with top-tier industry standards, such as IATA, IOSA, and ISAGO, promoting a proactive safety and quality assurance culture throughout the organisation.

If you are known for designing immersive training materials so engaging, that employees will fight over the last seat in your sessions, then this role offers you the opportunity to make a lasting impact on the future of our operations.  

About You

Degree qualified, you will bring a minimum of 15 years of experience in aviation ground operations with at least 5 years dedicated to operational excellence on the ground. Your ability to translate complex safety protocols into engaging conversations and actionable strategies will set you apart. 

In addition, you will have a proven track record of not only implementing high-impact training programs but also driving process improvements and performance excellence that will empower you to lead a transformative journey, ensuring that our standards, and performance soar to new heights.